Legal

Terms of Service

Last updated: June 2026

By using HouseRun (houserun.ng), you agree to these terms. If you don't agree, please don't use the platform.

The service

HouseRun is a property search marketplace that connects property seekers with verified local agents. We facilitate the search, matching, inspection booking, and deal closing process. We are not a party to the rental agreement between seeker and property owner.

Seeker terms

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You must be 18 or older to use HouseRun.

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The ₦3,000 search fee is non-refundable once an agent begins your search.

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The ₦4,000 transport escrow is refunded if no inspection is booked (see Refund Policy).

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You agree to attend inspections you confirm. Repeated no-shows may result in account suspension.

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Agency fee (10% of annual rent) is payable when you confirm you want to proceed with a property.

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You must not attempt to bypass the platform fee by going around the agent.

Agent terms

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You must provide accurate NIN and bank details. Fraudulent information results in permanent suspension.

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You must only submit properties that are genuinely available at the stated price.

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Off-platform deal attempts result in immediate suspension and forfeiture of pending payouts.

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Transport compensation (₦4,000) is paid per confirmed inspection. Agent payout is released after deal close.

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HouseRun earns only the search fee paid per brief. Agency commissions are settled directly between agents and their clients — HouseRun is not involved.

Prohibited conduct

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Submitting false or misleading property information

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Attempting to move transactions off-platform

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Harassment of any platform user

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Creating multiple accounts to game the brief feed

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Using the platform for any unlawful purpose

Limitation of liability

HouseRun facilitates connections between seekers and agents. We are not responsible for the quality, safety, or legality of any property. We are not a party to any rental agreement. Our liability is limited to the fees you paid to HouseRun directly.

Changes to these terms

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the new terms. Material changes will be communicated via SMS.

Contact

Questions? Email support@houserun.ng